Faq
ABOUT US
Mikki’s Attic is a small business created to offer beautiful handmade and personalized items. Please allow for some imperfections and variations in the product. All product dimensions listed are approximate.
Our goal is to provide quality products, with a dedication to excellent customer service.
Business Hours are Monday – Friday, 9a.m. -4p.m. eastern time.
Prices are in US dollars.
WHAT IS YOUR SHIPPING POLICY?
Please allow 3-7 business days for processing of your order. Shipping may also depend on how many orders are currently in process and the number of items in your order. There will be times when the 7-business day processing time will apply. If your order is delayed, you will receive an email notification of the delay.
WHAT ARE YOU REFUND AND EXCHANGE POLICY?
1.We offer a 100 % money back guarantee if the product is defective or damaged.
2.You have 14 days to return the item to us for a full refund.
3.Customer is responsible for the return shipping cost.
4.Please contact us before any items are returned.
5.Items returned without prior authorization will be refused.
6.Items that have been worn, will not be accepted.
7. Refunds will be issued to the original credit card use for payment
8.Please contact us with any questions or concerns with your order. We will be happy to help you. Your satisfaction and positive feedback are our goals.
MIKKISATTIC17@GMAIL COM
PLEASE ALLOW UP TO 48 BUSINESS HOURS FOR A REPLY.
REFUNDS ARE NOT ALLOWED ON PERSONALIZED ITEMS.
WHAT IS YOUR PRIVACY POLICY?
We use the personal information you provide to process your orders, manage your account, and communicate with you regarding your purchases or inquiries. We may use your email address to send promotional offers, and order updates.
We do not sell, trade, or rent your personal information to third parties. We may share your personal information with service providers, such as payment processors and shipping companies, solely to complete your orders and provide requested services. When you visit our website, we may collect certain personally identifiable information, such as your name, email address, shipping address, billing address, phone number, and payment details. We only collect this information when you voluntarily provide it during checkout or when signing up for an account.
We may update this privacy policy from time to time. We encourage you to review this page periodically to stay informed about our privacy practices.